Cookies policy

What is a cookie?

A cookie is a file that is stored on your computer when you visit a website. Most websites use them, and they are generally harmless. When you revisit the website later or visit a different webpage a copy of the cookie file is sent to the website.

They can be used to store information and have many uses. With the most common being tracking, remembering your details or settings, and to keep you logged in to an account

You can find out more information about cookies from at Wikipedia

When are cookies created?

Writing data to a cookie is usually done when a new webpage is loaded - for example after a 'submit' button is pressed the data handling page would be responsible for storing the values in a cookie. If the user has elected to disable cookies, then the right operation will fail, and subsequent sites which rely on the cookie will either have to take a default action or prompt the user to re-enter the information that would have been stored in the cookie.

Why are cookies used?

Cookies are a convenient way to carry information from one session on a website to another, or between sessions on related websites, without having to burden a server machine with massive amounts of data storage. Storing the data on the server without using cookies would also be problematic because it would be difficult to retrieve a particular user's information without requiring a login on each visit to the website.

If there is a large amount of information to store, then a cookie can simply be used as a means to identify a given user so that further related information can be looked up on a server-side database. For example, the first time a user visits a site they may choose a username which is stored in the cookie, and then provide data such as password, name, address, preferred font size, page layout, etc. - this information would all be stored on the database using the username as a key. Subsequently when the site is revisited the server will read the cookie to find the username, and then retrieve all the user's information from the database without it having to be re-entered.

What cookies do we use?

Strictly Necessary Cookies

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. Without these cookies, our website won’t work properly.

Name	Duration	Purpose and type
_acloggedin	January 1, 2025	Supports login by Scheduling client if the client has an account Cookie
_client_acloggedin	January 1, 2025	Supports login by Scheduling client if the client has an account Cookie
algoliasearch-client-js	Persistent	Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster localstorage
CART	Two weeks	Shows when a visitor adds a product to their cart Cookie
CHECKOUT_WEBSITE	Session	Identifies the correct site for checkout when checkout on your domain is disabled Cookie
client_username	One year	Remembers a logged in Scheduling client's username between visits Cookie
Commerce-checkout-state	Session	Stores state of checkout while the visitor is completing their order in PayPal sessionstorage
Crumb	Session	Prevents cross-site request forgery (CSRF) Cookie
hasCart	Two weeks	Tells Squarespace that the visitor has a cart Cookie
Locked	Session	Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password. Cookie
PHPSESSID	One month	Securely authenticates a visitor during their checkout in Scheduling Cookie
RecentRedirect	30 minutes	Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO. Cookie
remember_client	365 days	Remembers Scheduling client’s login details if they have an account Cookie
siteUserCrumb	Three years	Prevents cross-site request forgery (CSRF)for logged in site users Cookie
SiteUserInfo	Three years	Identifies a visitor who logs into a customer account Cookie
SiteUserSecureAuthToken	Three years	Authenticates a visitor who logs into a customer account Cookie
squarespace-announcement-bar	Persistent	Prevents the announcement bar from displaying if a visitor dismisses it localstorage
squarespace-likes	Persistent	Shows when you've already "liked" a blog post localstorage
squarespace-popup-overlay	Persistent	Prevents the promotional pop-up from displaying if a visitor dismisses it localstorage
squarespace-video-player-options	Persistent	Remembers video player selected preferences ( volume, playback speed, and quality) for videos uploaded directly to Squarespace localstorage
ss_cookieAllowed	30 days	Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies Cookie
ss_sd	Session	Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions Cookie
Test	Session	Investigates if the browser supports cookies and prevents errors Cookie
TZ	Persistent	Enables a Scheduling client’s appointments to display correctly based on their time zone preferences. localstorage

Analytics and performance cookies

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Cookie Name	Duration	Purpose
ss_cid	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cpvisit	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvisit	30 minutes	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvr	Two years	Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt	30 minutes	Identifies unique visitors and tracks a visitor’s sessions on a site

YouTube cookies

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.

Is there an unlisted cookie here?

As our website uses a content management system and added third-party plugins it can sometimes be difficult for us to notice every single cookie being used, especially after software updates.

If you do notice a cookie that slips past us or have a question about cookies, then please contact us.

There are also some essential cookies which are required for the website to work; these can only be blocked by changing your browser settings.

How can I disable or block cookies?

We recommend visiting your browser help section to find out how.

Third party cookies opt-out

Some cookies are used and provided by third-party sources. While we might not use all of them, here are the main links you can use to opt-out should you wish.